Welcome to Detective Slots where mystery meets gameplay and every case could lead to big rewards. This page outlines the Terms and Conditions that govern your journey through our platform.

These terms, along with all related policies and guidelines, form the official agreement between you, the Player, and Detective Slots. We encourage you to carefully review this document, as it applies from the very first moment you interact with our website, games, or services.

1. KEY TERMS DEFINED

To ensure clarity throughout this agreement, here are the core terms you'll encounter:

“Terms” , Refers to the complete Terms and Conditions agreement.

“Website” , Indicates the official online platform of Detective Slots, accessible at www.detectiveslots.com.

“Services” , Encompasses all features, functions, and offerings made available through the Detective Slots website.

“We,” “Us,” “The Casino,” or “Detective Slots” , Refers to the management and operators of the Detective Slots platform.

“You,” “Player,” or “User” , Refers to any individual who accesses, uses, or interacts with the services provided by Detective Slots.

“Games” , Covers the entire selection of casino games offered on the platform, including slots, table games, and any promotional features.

“Software” , Refers to the licensed gaming software used to power our games, whether accessed through web-based or downloadable formats.

2. ELIGIBLITY TO USE DETECTIVE SLOTS SERVICES

To ensure legal, fair, and responsible gameplay, the following conditions must be met in order to access and use the services provided by Detective Slots:

2.1 The Player must be at least 18 years of age or the legal age for gambling in their jurisdiction, whichever is higher.

2.2 It is the Player’s responsibility to determine whether online gambling is legal in their country or region of residence. The Player may only access the site and participate in gameplay if such activity is permitted under applicable local laws.

Players located in jurisdictions where online gambling is restricted are strictly prohibited from participating in real-money gameplay, including but not limited to Afghanistan, Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Costa Rica, Croatia, Estonia, France, French Guiana, Guadeloupe, Hungary, Iran, Iraq, Israel, Kosovo, Montenegro, North Macedonia, Martinique, Mayotte, Réunion, Moldova, Myanmar, Netherlands, Pakistan, Romania, Serbia, Slovakia, the United Kingdom, and Zimbabwe.

2.3 All information provided by the Player during registration and throughout the use of the site must be accurate, current, and complete.

2.4 The Player agrees to comply fully with these Terms and Conditions, as well as all accompanying policies, promotional rules, and responsible gaming guidelines.

Restrictions on Use:

The following individuals are not permitted to access or use the Casino services:

2.5 Employees, consultants, affiliates, media partners, licensors, distributors, or promotional partners of Detective Slots, including their immediate family members.

2.6 Players may only play on their own behalf. Playing on behalf of another person is strictly prohibited.

2.7 Detective Slots reserves the right to suspend or restrict access to any Player account at its sole discretion, without obligation to provide a specific reason.

3. AGREEMENT TO TERMS

3.1 By accessing and using the services of Detective Slots, you confirm that you have read, understood, and accepted the terms outlined in this agreement. It is your responsibility to stay informed of any changes or updates, which will always be published in this section in a timely and transparent manner.

3.2 These Terms and Conditions form the binding agreement between you (the Player) and Detective Slots. They take precedence over any prior verbal or written communication. No representative, agent, or staff member is authorized to alter or override these terms in any informal manner. By interacting with our platform, including creating an account, logging in, placing wagers, or receiving promotions, you agree to adhere to the rules and responsibilities set forth here.

3.3 All content found on the Detective Slots website and platform, including, but not limited to, images, animations, video clips, audio elements, music, and written content, is the exclusive intellectual property of Detective Slots. Any unauthorized reproduction, distribution, or publication of this content is strictly prohibited.

3.4 Additional Terms Summary
(a) Accurate Contact Information , You are responsible for ensuring that all contact details you provide, including your email address and phone number, are valid and up to date. This allows us to maintain smooth communication regarding your account and services.
(b) Communication Channels , Detective Slots may send you informational and promotional content through multiple channels such as Email, SMS, WhatsApp, Facebook, Instagram, Telegram, or other available platforms.
(c) Your Consent , By using our platform, you consent to receive transactional and promotional messages, including account updates, casino offers, bonus notifications, and other related content.
(d) Unsubscribing , You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in each message. If you experience any difficulty, our 24/7 live support team is available to assist you.
(e) Promotions Disclaimer , We aim to keep you informed of all available promotions in a timely manner. However, we cannot guarantee the constant availability of specific offers due to technical or external factors. We appreciate your understanding.

4. PLAYER’S USER ACCOUNT

To participate in gameplay and access our real-money features, creating a User Account is essential. Here’s what you need to know:

4.1 Account Registration & Use
(a) Each player is allowed to maintain only one active account. If we detect multiple accounts linked to the same individual, all associated winnings may be voided. Detective Slots reserves the right to close any duplicate accounts and remove any bonuses, free spins, or winnings obtained through such activity.
(b) When registering, you’ll choose a unique username and password. You are solely responsible for keeping this information confidential. Any activity conducted through your account will be considered your own.
(c) All information submitted during registration must be accurate and truthful. Providing false or incomplete data may result in the termination of this agreement and potential liability for related costs or damages.
(d) To ensure secure transactions, enable smooth withdrawals, and prevent fraudulent behavior, Detective Slots may request proof of identity, address, or other relevant documents when processing credit payouts.

4.2 Account Closure
You may request to close your account at any time, provided the following conditions are met:
(a) A formal request must be sent via email to: [email protected] with a clear intention to close the account.
(b) Once a closure request is received, your account will remain deactivated for at least 72 hours before any reactivation will be considered.
(c) If your account has a remaining balance of $/€50 or more at the time of closure, we will reimburse the amount to you, minus any applicable processing fees.

4.3 Additional Account Terms
(a) Your account may only be used for personal, recreational purposes. Commercial use is strictly prohibited.
(b) You are responsible for keeping your account secure. Allowing third-party access or shared use is not permitted, and you assume full responsibility for any activity or damages resulting from unauthorized access.
(c) Any actions that violate the terms outlined in this agreement are your sole responsibility and may lead to account sanctions.
(d) Detective Slots reserves the right to suspend or terminate your account at any time, without prior notice or obligation to provide a reason.
(e) If it is determined that you have attempted to cheat, manipulate the software, or misrepresent Detective Slots or its services, your account may be permanently terminated. This also applies to abuse of promotional offers or bonuses.
(f) We reserve the right to report the details of fraudulent activity, including player names and email addresses, to other casinos, payment processors, financial institutions, and relevant regulatory bodies.

5. PLAYER’S DEPOSITS AND WITHDRAWALS

At Detective Slots, financial transactions are handled with precision, transparency, and security. Below you’ll find the terms that govern deposits and withdrawals on our platform.

5.1 Deposits
When you fund your Detective Slots account, the following conditions apply:
(a) All deposited funds must originate from legitimate, lawful sources.
(b) Only the account holder may fund and play using their own money. Third-party deposits are strictly prohibited.
(c) Once funds are wagered, the action cannot be reversed. All bets are final, and deposits are non-refundable.
(d) The Casino retains the right to limit or refuse any wager without prior notice. In the event of a dispute, the decision made by Detective Slots shall be final and binding.
(e) Due to the nature of cryptocurrency, it is not possible to set traditional deposit limits. However, if you wish to self-exclude or take a break, please contact our support team which is available 24/7 to assist.
(f) The minimum deposit for Bitcoin transactions is 0.0003 BTC (approx. US$10). Transactions below this threshold will not be credited to your account. Each transaction is processed independently; any additional funds sent after an incomplete deposit will not be combined or recovered. It is your responsibility to ensure that your BTC deposit meets or exceeds the minimum amount. Transactions that fail to meet the minimum may be irretrievable and non-refundable.

5.2 Withdrawals
When withdrawing funds, you agree to the following rules:
(a) Withdrawals can only be processed to the same account or method used for deposit. If the original method cannot receive payouts (e.g., credit cards), an alternative method must be selected.
(b) Withdrawals following the use of a free promotion will be processed using the most recent deposit method.
(c) To combat fraud and ensure fair play, if a player deposits and withdraws without wagering the deposit amount at least once, Detective Slots may apply a transaction fee of up to 10% of the total.
(d) Weekly withdrawal limits apply. Players may cash out up to $/€4,000 per week, depending on VIP status. The remaining balances will be paid in weekly increments.
(e) You are entitled to one instant withdrawal per day, processed promptly.
(f) All deposits must be wagered at least once before a withdrawal request can be submitted.
(g) Progressive jackpot wins will be honored and paid in full. However, processing times may vary based on your payment provider and VIP level. Detective Slots commits to disbursing full jackpot amounts within a maximum period of 2 years, if needed.
(h) If you attempt to withdraw winnings from a non-deposit bonus without prior deposit history, a $10 verification deposit will be required before any payout can be approved.

5.3 Additional Transaction Policies
(a) Detective Slots employs advanced fraud prevention measures to protect your funds. All transactions are processed confidentially and monitored continuously for suspicious activity.
(b) We reserve the right to withhold payments and report any suspicious or irregular activity to relevant financial institutions and authorities, including potential manipulation of deposit/withdrawal behavior, or signs of money laundering.
(c) Any attempt to tamper with, forge, or manipulate game data, documents, or systems tied to the Casino will result in the immediate invalidation of associated accounts, transactions, and winnings, without the need for prior notice.
(d) Any fraudulent activity, whether directly initiated by the Player or facilitated through their actions, will render all affected winnings and transactions null and void from the outset. No such winnings will be honored.
(e) Any deposit identified as a double-spend and used for gameplay will be subject to deduction from the player’s future winnings, up to the full value of the double-spent amount.

6. BONUSES AND PROMOTIONAL OFFERS

6.1 General Rules for Bonuses and Promotions
By accepting any bonus from Detective Slots, whether it’s a no-deposit bonus, deposit match, free spins, bonus chips, or comp points, you agree to abide by the terms listed below.
(a) Verification of player identity may include but is not limited to name, address, email, IP address, device, and phone number. The casino reserves the right to limit bonus eligibility in cases of multiple accounts or suspected abuse.
(b) Unless specified otherwise, players may only claim one promotion at a time. Bonuses are limited to one per player, household, IP address, device, or shared environment (e.g., schools, libraries, or workplaces).
(c) Specific promotional terms override general bonus rules.
(d) Free bonuses cannot be claimed if the account has a pending withdrawal. Players must place a deposit between free bonus claims, and more than 10 consecutive free promotions without deposit may result in voided winnings.
(e) Combining promotions is not allowed unless stated. Deposit bonuses are for wagering purposes only and are not withdrawable.
(f) Account balance must be below $/€1 before redeeming a coupon.
(g) A minimum deposit of $/€10 is required to claim most promotions unless stated otherwise.
(h) Players must meet all wagering requirements before claiming new bonuses or making new deposits.
(i) Previous balances cannot count toward current wagering requirements.
(j) Post-Withdrawal Deposit Requirement: To qualify for the free promotion after a withdrawal, any such action must be followed by a deposit as the next action.
(k) Two consecutive free bonus withdrawals are not allowed without an intervening deposit.
(l) Use of the "Buy Feature" in slot games with an active bonus is prohibited. Winnings from such actions may be avoided.

6.2 Withdrawal Rules After Using a Bonus
(a) Withdrawals must exceed the bonus amount received.
(b) Regardless of the number of deposits made, the initial bonus amount is deducted from your balance before payout.
(c) The casino may withhold winnings if the bonus was used to wager on restricted games like 777 slot, baccarat, craps, pontoon blackjack, roulette, sic bo, or live dealer games.

6.3 Anti-Abuse and Bonus Hunting Policy
(a) Bonuses are designed to reward loyal play, not to provide free funds to "bonus hunters." Player accounts are monitored, and excessive bonus usage may limit eligibility.
(b) Abuse, including repeated chargebacks or promotion exploitation, will lead to restrictions.
(c) The casino may audit accounts and revoke bonuses if abuse is detected.
(d) Detective Slots may modify or terminate promotions at any time without prior notice and is not liable for any resulting losses.

6.4 Bonus Eligibility by Country
(a) Players from the USA, Canada, Italy, New Zealand, Norway, and Sweden may claim and withdraw bonuses.
(b) Players from countries such as Estonia, Latvia, Kyrgyzstan, Kazakhstan, Lithuania, Belarus, Ukraine, Russia, Uzbekistan, Poland, Moldova, Tajikistan, Netherlands, and Netherlands Antilles may not claim welcome or no-deposit bonuses.
(c) Players in other countries, not explicitly mentioned herein, may redeem free bonuses only after making a deposit.
(d) Players from Austria, Sri Lanka, Slovenia, Turkey, Thailand, and Greece may be excluded from certain offers.
(e) Casino bonuses cannot be used in tournaments, progressive games, 777 slot, or live dealer games, unless otherwise stated.
(f) The casino has final authority in all disputes.

6.5 Validity of Bonus Terms
Bonus terms apply from the moment the bonus is accepted until a new fund action is taken. Winnings may be forfeited if bonus terms are violated.

6.6 Wagering Limits
(a) The max allowable bet while using a bonus is $/€10, unless otherwise specified.
(b) Deposits are listed in USD; check exchange rates before depositing in other currencies.
(c) Only one free promotion can be claimed between bonus-free deposits.
(d) Players with high bonus-to-deposit ratios may be temporarily excluded from receiving further bonuses.

6.7 Welcome Bonus Terms
(a) To claim: log in, go to CASHIER, enter your coupon code, and deposit.
(b) Wagering requirement: 30× the value of a free chip before being eligible to make a withdrawal, if you've been granted a non-deposit bonus (free chips).
(c) Only one welcome bonus per player, household, or device. This includes shared computers, such as those found in universities, fraternities, schools, public libraries, or workplaces.
(d) Players cannot claim another welcome bonus if one was previously redeemed.
(e) A $10 verification deposit is required before cashout, and must be withdrawn in the next request.
(f) Max cashout from a welcome bonus is $100.

6.8 Deposit Coupon Rules
(a) One coupon per deposit; not reusable. A single deposit cannot use multiple coupon codes, and each coupon code can only be redeemed once. Once a coupon is used, it cannot be redeemed again on future deposits.
(b) Coupons expire in 7 days unless stated otherwise.
(c) Wager both deposit and bonus 15× for eligibility for withdrawing winnings generated from a deposit bonus. Please be aware that fulfilling this wagering requirement does not include wagers placed on 777 slot, baccarat, craps, pontoon blackjack, roulette, and sic bo games.
(d) Winnings above the cashout limit will be removed after wagering is met.

6.9 Free Spins Rules
(a) Winnings from free spins must be wagered 40×.
(b) Max cashout is $/€50 unless otherwise stated in the promotion.
(c) Excess winnings after wagering will be removed.

7.0 Cashback Rules
(a) Cashback only on non-bonus deposits made in the past 7 days.
(b) Cashbacks can only be claimed on lost deposits that were made without using bonuses.
(c) Deposits lost since your last withdrawal or cashback, whichever occurred last on your account, are the only ones eligible for a cashback promotion.
(d) Balance must be below $/€1 to claim.
(e) Contact support to request.
(f) Withdrawals from cashback disqualify next cashback unless losses are covered.
(g) Cashback is halved if Blackjack or 21 games are played.
(h) Using funds from a bonus-free deposit for tournament entry (Buy-in, Add-on, or Re-Buy) will reduce the qualifying amount for cashback.
(i) Deposits used to wager on restricted games (777 slot, baccarat, craps, pontoon blackjack, roulette, sic bo, or any Live Dealer games) are not eligible for cashback.

7.1 Free Chip Policy
(a) Free chip bonuses require 20× wagering.
(b) Max withdrawal is 5× the chip value; min withdrawal is $/€50.
(c) Excess winnings are removed after requirements are met.

7.2 Comp Point Rules
(a) Redeem rate: 100 Comp Points = $/€1.
(b) Minimum to redeem: 100 points.
(c) Comp Points cannot be redeemed when your playable balance is above US$/€ 1.
(d) Comp Points cannot be redeemed if you have a pending withdrawal.
(e) Comp Points cannot be combined with other Deposit / Coupon balances.
(f) Max cashout: 25× redeemed amount.

7.3 Sequenced Coupons
Coupons must be redeemed in order; out-of-order redemptions void winnings.

7.4 Breach of Promo Rules
(a) If an excluded player claims a promotion or bonus and benefits from it, the following enforcement procedures will apply.
(b) Detective Slots operates security systems designed to prevent excluded players from accessing bonuses or participating in promotions. If a player is found circumventing these controls or engaging in cheating or manipulation, the terms below apply.
(c) Any such player will face immediate account suspension, along with the forfeiture of all bonuses, winnings, and associated privileges. Cheating includes, but is not limited to: using prohibited software, colluding with other players, exploiting software or system vulnerabilities, or any action intended to create an unfair advantage.
(d) If reasonable suspicion arises regarding collusion, syndication, or fraud, Detective Slots may suspend the account pending investigation. Based on the outcome, the casino reserves the right to:
  • Withhold full or partial account balances
  • Permanently close the account
  • Recover bonuses or winnings derived from fraudulent behavior

Fraudulent actions include, but are not limited to:
(i) Collusion , When two or more players coordinate efforts to manipulate outcomes or share bonus advantages, often by combining funds and focusing rewards toward a single account at the expense of others.
(ii) Syndication , Involvement in a group or community that promotes exploitative strategies targeting casino bonuses or promotions, including the use of shared methods to generate profits under the guise of fair play.
(iii) Software Exploitation , Taking advantage of any known or unknown bugs, errors, or flaws within the casino platform or its third-party software in order to gain benefits not intended by the game's design or terms of use.

(e) Detective Slots may also take action if:
(i) The player has previously been found guilty of fraudulent behavior or collusion at other online gaming establishments, including chargebacks or related criminal activity.
(ii) The player has engaged in unauthorized reversals, chargebacks, or disputes regarding valid deposits or purchases.
(iii) The player uses automated systems, bots, scripts, or any tools designed to simulate gameplay or influence results unfairly.
(iv) Cheating or manipulation is confirmed by internal investigation.
(v) In such cases, the casino will proceed with account suspension and the full revocation of all bonuses, winnings, and privileges associated with the account. This includes any activity designed to gain a strategic advantage over other players or the platform.

(f) As a player at Detective Slots, you also agree to the following responsibilities:
(i) You must not engage in or attempt to engage in any form of collusion, whether through shared winnings, fund transfers, or joint usage of promotional offers.
(ii) You are expected to report any known or suspected collusion or rule violations by other players.
(iii) You agree not to participate in any syndicate, collective, or organized structure that seeks to gain an edge through promotional exploitation.
(iv) Detective Slots reserves the right to thoroughly investigate any case where fraud, abuse, or improper conduct is suspected. We also retain the right to share the identity of such individuals with financial partners, processors, and other institutions if such behavior is confirmed.

7.5 Lobby Jackpot Rules
(a) In order to participate in the casino Lobby Jackpot, customers must log in and manually opt-in. Players can also opt-out at any point from contributing to the Lobby Jackpot.
(b) Enrolled players can win the accumulated jackpot amount as a compulsory $0.01 bet will be placed on every spin in any slot game.
(c) Free bonuses cannot be used to contribute to the Lobby Jackpot. Lobby jackpots won while playing with a balance derived from a free bonus will be subject to the maximum withdrawable amount of that bonus.
(d) Lobby jackpot prizes are awarded as a real money balance with no wagering restrictions, except when won while playing with a deposit bonus or cashback. In such cases, wagering requirements of the respective bonus apply.

7. RULES APPLICABLE TO THE GAMES

All games offered by Detective Slots operate under strict fair standards. An independent user accounting firm has reviewed and verified the Casino’s game server to ensure compliance with legal and regulatory standards, including the proper implementation of a Random Number Generator (RNG), which guarantees that all game outcomes are random and unbiased.

By participating in any game, you agree to accept all outcomes as final as received from the game server. You further acknowledge that all results are generated by the Casino's RNG software, and no dispute regarding game results will be entertained once the outcome has been confirmed.

Detective Slots reserves the right to modify, update, suspend, or remove any game from its platform at any time, with or without prior notice. Additionally, the Casino may alter pricing, features, specifications, functions, or other elements related to its games or services.

To maintain the integrity and performance of the platform, the following game-related policies apply:
• Only one pending game (incomplete or abandoned without user action) is permitted per player at any given time.
• Detective Slots reserves the right to terminate any pending game that has remained inactive for 30 consecutive days.

By using the platform, you accept and agree to these game-related rules as part of the overall Terms and Conditions of Detective Slots.

8. STORING AND USAGE OF YOUR DATA

Detective Slots is committed to safeguarding your privacy and the integrity of your personal data. The following conditions apply regarding the collection, storage, and use of user data:

8.1 During account registration, you are required to provide personal details, including your full name, home address, email address, and telephone number.

8.2 Detective Slots will not sell, share, or distribute your personal data to third parties. Your information will only be disclosed if legally required by governing authorities or regulations applicable under the law.

8.3 We guarantee that your personal identity and player information will remain confidential. Wagering activity associated with your account will not be disclosed to any third party.

8.4 All email and other communications between you and the Casino are considered private and confidential.

8.5 To protect the security of your account, Detective Slots may request identity verification documents during withdrawal processing, or at random intervals. This includes but is not limited to:
(a) A government-issued photo ID (e.g., driver’s license or passport) — front and back.
(b) A utility bill (e.g., electricity, water, gas, or phone) that matches your registered address.
(c) A selfie holding your ID document.
(d) A bank statement or letter from the issuing bank related to your payment method.
(e) The front and back of the credit/debit card used for deposits.
(f) A selfie holding the payment card used on the site.

Detective Slots reserves the right to request additional information or documentation from your registered financial institution, should this be required by law or internal policy for fraud prevention or compliance purposes.

9. COMPLAINTS

Detective Slots is committed to delivering a fair and satisfying experience for all players. Should you have a concern or complaint, we will make every effort to resolve it promptly and professionally.

To submit a complaint, please follow one of the options below:
• Contact our 24/7 Live Chat support directly on the website.
• Email our support team at: [email protected]
• For escalated concerns, you may contact casino management [email protected]

We aim to respond to all inquiries in a timely manner and ensure that every case is reviewed carefully.

10. LIMITATIONS OF LIABILITY

10.1 Detective Slots is not responsible for technical malfunctions arising from hardware or software issues, whether on the user’s side or the Casino’s end, including network outages, phone line disruptions, system crashes, or internet instability.

10.2 Should any technical failure occur involving the functionality of games, the random number generator, account registration, or gameplay due to server issues, hardware faults, or human error, Detective Slots will not be held liable for any resulting winnings. Any such winnings will be considered void. The Casino’s decision will be final in any dispute involving wagers or payout results.

10.3 By using the Casino’s services, you agree to indemnify and hold harmless Detective Slots, its software provider (Spin Logic Gaming), affiliates, licensors, subsidiaries, officers, directors, marketing partners, media outlets, and associated third parties against any legal claims, damages, liabilities, or expenses, including attorney fees, arising from your use or attempted use of the Casino, its website, games, or any winnings received from the Casino.